General terms and conditions

§ 1 Scope of validity, customer information

The following general terms and conditions (GTCs) govern the contractual relationship between Taleco Handels GmbH ( and consumers or enterprises, who purchase goods via our shop. We do not accept terms and conditions that conflict with or deviate from our terms and conditions. The contract language shall be German.

§ 2 Conclusion of contract

(1) Offers placed on the internet are a non-binding invitation to you to purchase goods.

(2) You may place one or more products in the shopping cart. In the course of the order process, you have to enter your data and preferences regarding payment terms, delivery method, etc. Only when you click on the Order button, you issue a binding offer to conclude a contract of sales. You can also place a binding order by telephone.

(3) We are entitled to accept the offer issued via the website within two business days by sending an order confirmation by email. Upon expiry of the time limit stated in sentence 1 without a response, your offer shall be deemed to have been rejected. In other words, you will no longer be bound by your offer. When an order is placed by telephone, the contract of sale is concluded if we immediately accept your offer. If the offer is not accepted immediately, you are also no longer bound by it. 

§ 3 Customer information: Saving your order data

We will save your order, including details on the contract concluded (e.g, type of product, price, etc.). However, you do not have access to past orders via the internet. We will send you our GTCs, but you can also retrieve the GTCs at any time via our website. If you want to save the product description on our shop website for your own purposes, you can save a screenshot (= photograph of the screen) or, alternatively, print out the entire page.

§ 4 Customer information: Correction information

Before submitting the order, you can correct the data you have entered at any time with the Delete button. Information about other correction options will be provided during the order process. You can also end the order process at any time by closing the browser window.

§ 5 Retention of title

The purchased product remains our property until full payment has been made.

§ 6 Statutory limitation of your warranty claims

(1) Our goods are delivered subject to statutory claims for defects.

(2) Warranty for consumers in relation to used goods

In relation to used goods, your claims for defects lapse one year after the purchased product is delivered to you. This provision does not apply to claims for damages, claims for defects fraudulently concealed by us, and claims based on a guarantee we have issued for the characteristics of the product. The statutory prescription periods shall apply to these exempted claims.

(3) Warranty vis-à-vis enterprises

Your warranty claims for defects in the purchased product lapse one year after the transfer of risk. This provision does not apply to claims for damages, claims for defects fraudulently concealed by us, and claims based on a guarantee we have issued for the characteristics of the product. Also exempted are claims for recourse pursuant to section 478 of the German Civil Code [BGB]. The statutory prescription periods shall apply to these exempted claims.

§ 7 Place of jurisdiction for commercial disputes

The exclusive place of jurisdiction for disputes arising from this contract shall be our registered office, if you are a merchant.



Revocation Policy

You have the right to revoke this contract within fourteen days without stating any reasons.

The revocation deadline expires fourteen days after the day on which you or any third party appointed by you, who is not the carrier, took possession of the last partial delivery or the last item.

To exercise your revocation right, you must inform us (Taleco Handels-GmbH, Schleusenstr. 21, 96247 Michelau,, telephone: 09571/899-0) by means of an unequivocal statement (e.g. a letter transmitted by post, telefax or email) of your intention to revoke this contract. You may use the notice of revocation form attached hereto, but this is not mandatory.

Timely submission of the notice of revocation before the end of the revocation period is sufficient for observing the revocation time limit.


Consequence of revocation

If you revoke this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of any additional costs incurred due to your optional choice of a mode of delivery other than the least expensive standard delivery offered by us) without undue delay, and at the latest fourteen days after the date on which we receive your notice of revocation. We will issue the refund using the same method of payment that you selected for the original transaction, unless expressly agreed with you otherwise; we will not charge a fee for this refund under any circumstances. We may withhold the refund until the goods have been returned to us or until you have provided evidence that you have shipped the goods, whichever comes first. You shall return or deliver the goods to us without undue delay and in any event no later than fourteen days after the date on which you inform us about the revocation of this agreement. This deadline is deemed to have been met if you send back the goods before the expiry of the fourteen day period.

You shall bear the direct costs of returning the goods.

You are only liable for any diminished value of the products if this loss of value results from your handling of the goods in a manner not necessary for testing the condition, characteristics and functioning of the goods.


Exclusion of the revocation right

The revocation right shall not apply to contracts for the supply of goods that have not been prefabricated and goods where an individual selection or identification by the consumer is essential for the production or goods that have been clearly tailored to the personal needs of the consumer.